FAQs

REFUNDS / RETURNS

Q. Do you accept returns?

A. We do, if the item(s) are as follows:

  • Unused
  • Contain ALL of the items sent including shot, arrows and accessories
  • If used, then in as new condition with no marks or scratches indicating use
  • if you cannot send an part of the order then a deduction on the refund will be taken from the order total

Q. Do you accept returns if the items are used?

A. Not as this time, however we may change this policy in the future so please do contact us to ask for details


Q. What packaging do you use?

A. Where possible we use original packaging provided by the suppliers but we also believe in recycling as much of our waste as possible so we can and will use any packaging that we have at hand, this may include plain and branded packaging from other suppliers or retail outlets such as amazon or eBay


Q. Do you have a Retail shop?

A. No, we are not a retail outlet, we are a trade service that sells online only


Q. Do you sell to Public as well as Trade?

A. Yes we do but under Trade terms and conditions


LOCATION

Q. Where are you based?

A. In England, the United Kingdom, Great Britain


Q. Do you ship to other countries?

A. Yes we do, however we cannot ship any assembled kits due to the nature of the kit looking like a rifle


Q. Do you ship to UK Highlands & Islands?

A. Yes we do, we use Royal Mail exclusively for this so postage charges may reflect this


Q. I can't find my country listed on the checkout pages?

A. Let us know, if we can ship to your country we will add the country to our shipping list


Q. If I don't live in the UK can I still buy a Slingshot?

A. Yes, you can, we ship to Australia, USA, Canada, Europe, UK Channel Isles, if your currency is not listed and you want to buy something let us know at sales@slingshots.uk


Q. Can I arrange collection of my order?

A. Yes you can, contact us and we will print an Invoice for you to sign as a receipt of goods, and we will arrange for a suitable location for both parties.


USE OF SLINGSHOTS

Q. Are Slingshots dangerous?

A. Only if you do not follow some simple rules


Q. Can I use a Slingshot in a public place like a park?

A. No, on private land only, see Slingshot Law


Q. Can I use a Slingshot in my own garden?

A. Yes, providing you observe all of the points shown in Slingshot Law


PAYMENT

Q. Do you accept PayPal?

A. Yes we do


Q. Do you accept card payments?

A. Yes we do


Q. Do you accept payment by phone?

A. Yes, please call us, see the contact details at the lower part of the page


Q. Do you accept Western Union or similar payment methods?

A. No, sorry